To help you operate efficiently and make the best decisions for your company, Qualcomm offers its productivity and enhanced customer service solution. At Qualcomm, we understand your need for immediate access to information so you can monitor operations, analyze data, and plan ahead. By making the right decisions, you can improve performance throughout your fleet and improve customer service and satisfaction.

Improved performance and customer service– We've designed our suite of applications to help your fleet better manage critical operations such as workflow, routing, driver hours and training, and proof of delivery. Qualcomm's applications, such as In-Cab Navigation, are integrated with the MCP50, MCP110 and MCP200 in-motion user interface and the text-to-speech capability, so that your drivers can follow turn-by-turn directions without taking their eyes off the road. By following the safest and most efficient routes, your drivers can improve delivery time and customer satisfaction. Our Circle of Service-Workflow application integrates with dispatch systems to increase efficiency by automating functions such as load assignments and work process forms. With In-Cab Training, your drivers receive training when and where they need it. This flexibility means less time away from home for drivers, a major source of dissatisfaction, and less cost for your company.

Our integrated applications also include the Proof of Delivery handheld application, which allows your drivers to automate work assignments outside their vehicles, such as barcode scanning and gathering signatures. By providing critical delivery information to your fleet, including delivery timing, change of custody status, and damage reporting claims, you can ensure more accurate invoicing and overall efficiency.

Good decisions with powerful analytical tools– In addition to helping you manage your fleet efficiently, Qualcomm's powerful analytical tools can help you gather and analyze data so that you can continue to improve productivity and customer service. CSA Safety Performance Service (CSA SPS) helps customers correlate Qualcomm data to relevant CSA scoring criteria. By doing so, the Qualcomm data becomes a sort of early warning sign for fleets. With the help of CSA SPS data, you can be proactive and coach drivers and manage compliance issues before they lead to fines, violations, or interventions from the FMCSA. Analytics Manager provides a core set of analytics and visual tools that turn data into information you can use to help improve safety, compliance, fuel management, and overall efficiency.

You can rely on our complete solution to help you increase productivity and customer service. Our integrated suite of applications can help you to manage your fleet efficiently, make the best decisions, plan ahead, and provide excellent customer service. Our technology and support have been ahead of the curve and helping companies like yours for more than 20 years. You don't need an IT department to install our applications. Qualcomm offers you Software-as-a-Service (SaaS) – software that is deployed over the Internet.